Intermittent Join by Phone Issues
Incident Report for FreeConference
Resolved
All services have returned to normal. The scope of impact was much smaller than initially suspected, and only a small percentage of callers from a specific originating carrier experienced the observed difficulties.
Posted Jun 08, 2018 - 19:00 UTC
Update
We are continuing to investigate this issue.
Posted Jun 08, 2018 - 18:58 UTC
Investigating
We have identified an issue on our platform that is resulting in some new calls intermittently failing to hear audio. We are actively investigating the issue and intend to have a resolution shortly. Meanwhile, joining calls by internet is not impacted and can be used as an alternate means of connecting.
Posted Jun 08, 2018 - 18:03 UTC
This incident affected: Join Calls by Phone.
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